Terms of service
Terms of Service – Ledbetter Collective
Effective Date: January 13, 2026
Welcome to Ledbetter Collective! By accessing or using our website (ledbettercollective.com) and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. General
Ledbetter Collective designs, creates, and sells custom embroidery and laser-engraved items. All orders are subject to these Terms of Service. By placing an order, you confirm that you have read, understood, and agreed to these terms.
2. Custom Orders
All products from Ledbetter Collective are custom-made according to your specifications, including text, logos, and designs.
-
No returns or exchanges on custom items unless the item is damaged or defective.
-
Please carefully review your order details before submitting.
3. Pricing & Payment
-
All prices are listed in USD.
-
Payment is processed at the time of purchase.
-
We accept major credit cards, Apple Pay, Google Pay, and other Shopify-supported payment methods.
-
Prices are subject to change without notice, but any order you place will be charged at the price at the time of purchase.
4. Shipping & Delivery
-
We ship within the United States only.
-
Shipping times vary depending on product and customization. Typical turnaround is 7–14 business days.
-
Shipping costs are calculated at checkout.
-
Once an order has shipped, Ledbetter Collective is not responsible for lost or delayed packages.
5. Intellectual Property
-
All content on this website, including images, text, logos, and designs, is the property of Ledbetter Collective and protected under copyright law.
-
You may not copy, reproduce, distribute, or use any content from this site without express written permission.
-
Custom logos or designs you provide remain your property, but Ledbetter Collective may showcase your order in marketing or portfolio materials unless you request otherwise.
6. Limitation of Liability
-
By using our products and website, you agree that Ledbetter Collective is not liable for any indirect, incidental, or consequential damages, including loss of profits, loss of business, or personal injury, arising from the use of our products.
-
Our maximum liability for any claim related to our products is limited to the purchase price of the product.
7. Returns & Refunds
-
Custom items cannot be returned or refunded unless damaged or defective.
-
To request a replacement or refund for a damaged item, contact us within 7 days of delivery with your order number and a photo of the item.
8. Governing Law
These Terms of Service are governed by the laws of the state where Ledbetter Collective operates (insert your state). By using our website, you consent to the exclusive jurisdiction and venue of courts in that state for any disputes.
9. Changes to Terms
Ledbetter Collective reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the website constitutes acceptance of the revised terms.
10. Contact Information
For questions about these Terms of Service, please contact us:
Email: ledbettercollective@gmail.com